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Frequently asked questions about STARMAZING®

1. Am I still recognizing myself after the career photo optimization?
2. What is the requirement for my photo to be retouched?
3. Can I choose a background before?
4. I have several pictures which come into question. Which one shall I take?
5. Can I order more than one picture at a time?
6. What is the difference between career retouch and beauty retouch?
7. What happens if I do not like something?
8. How much are the shipping costs?
9. Can I get full rights without additional costs?
10. Can STARMAZING publish or promote my pictures?
11. I am not sure if my photo is suitable - How can I check this in advance?
12. I need only 1 optimized business photo. However, you deliver 8 photos - Is it cheaper if I only ask for 1 photo?
1. Am I still recognizing myself after the career photo optimization?

Yes – the personal characteristics are completely retained during the career photo preparation. We retouch only illumination, color effect, eye sharpness and background. In addition, we remove skin impurities. As a result, the photo and the applicant fit together very well.

2. What is the requirement for my photo to be retouched?

You should stand in front of an objective monochrome background and in no case be out of focus. In addition, you must be entitled to share the photo and agree that it may be edited digitally. The image file may not be less than 1MB, but should be 2MB or larger.

3. Can I choose a background before?

You should stand in front of an objective monochrome background and in no case be out of focus. In addition, you must be entitled to share the photo and agree that it may be edited digitally. The image file may not be less than 1MB, but should be 2MB or larger.

To ensure that outsiders can not understand the processing of your photo by STARMAZING®, we intentionally do not make them available online. In addition, we avoid the fact that you fall in love with a background that is, e.g. due to the lines and the color balance, but it does not fit perfectly. For this you must know that we have our modern backgrounds for the career retouching of our own photographers exclusively and high-quality recordings and then partial retouching so that they can support the portrait effect – without distracting – maximum. We compose, so to speak, each customer’s own background into the photo. Therefore the indication of industry and position is so important. This is the only way to get the picture perfect for your business photo.

4. I have several pictures which come into question. Which one shall I take?

With your order, please upload all photos in the “Photo Upload” order section, which you can not decide between. We help you choose the most suitable image. This is one of our strengths. In the step “check shopping cart” then only order the number of pictures to be retouched – also if you have uploaded more pictures than ordered. In the “Invoice and delivery data” step, you can enter additional information in the field “Note on the order”: eg “I uploaded 10 pictures to the selection, 5 with necktie, 5 without necktie. Please select the best one with tie and the best one without tie. “.

5. Can I order more than one picture at a time?

Yes, upload all images in sequence in the “Photo Upload” order section. In the order section “Check shopping cart”, you can increase the number of pictures to be ordered accordingly. In this way, only one ordering process is required for all images.
In the “Invoice and delivery data” step, you can enter additional information in the field “Note on the order”: eg “I uploaded 10 pictures to the selection, 5 with necktie, 5 without necktie. Please select the best with tie and the best without tie. “.

6. What is the difference between career retouch and beauty retouch?

A beauty retouch aims to show the respective model according to the usual beauty ideals. Since it is about delivering a pretty photo and regardless of whether model and retouching still fit together, the characteristics of the face are also changed for unknown models. In a business or application photo, however, you can see twice: once on the photo and once in reality. For this reason, we do not give up all stylistic devices that can lead to distorting the optical truth. In order for your photo to be effective and credible, we can even strengthen the truth – but in the best light. An example: a career photo with exaggerated skin retouching is not credible from the outset. Our STARMAZING® technique will show you how it works absolutely effectively and at the same time credibly. We love to satisfy you.

7. What happens if I do not like something?

We are specialized in putting you in the best light on your application or business photo – in such a way that you make a positive and believable impression. This will not only impress staff decision-makers, your customers and colleagues, but also yourself. If there is something in the retouched picture which prevents you from a 5-star rating, we retouch up to 3 times free of charge for you within the scope of the technical possibilities.

8. How much are the shipping costs?

We deliver all picture tags worldwide free of shipping-costs via e-mail.

9. Can I get full rights without additional costs?

Yes, you will get the full rights of use for the images we supply.
There is no time restriction and no restriction of the intended use.
These rights are included in the purchase price and there are no additional costs for the rights.

10. Can STARMAZING publish or promote my pictures?

No, your pictures will be per default not be published by STARMAZING and will not be used for STARMAZING advertising purposes.

11. I am not sure if my photo is suitable - How can I check this in advance?

With STARMAZING, you are always on the safe side. Mail your existing photos without obligation and free of charge to info@STARMAZING.com. We look at your photos on the light table and see which image would be most effective. So you are on the safe side, that a preparation is worthwhile and there is no costs for the preselection. After our feedback, you can decide for yourself whether you want to place a processing order or not.

12. I need only 1 optimized business photo. However, you deliver 8 photos - Is it cheaper if I only ask for 1 photo?

Frequently asked questions

For each order, we create a new business photo from your uploaded photo, like after an exclusive on-site photoshooting in panoramic landscape format. This preparation, including the exchange of the background and the creation of a new light architecture, requires the majority of working hours.
The additional formats created out of the optimized image only slightly impact the production costs because they are produced from one and the same optimized business photo. In order to provide you with the greatest value for your money, we create additional formats for further applications from the main theme: press photo panorama (optimized for the application cover sheet), press photo (optimized for the CV), profile photo square (optimized for XING, LinkedIn , Outlook, Skype, WhatsApp, Facebook, Outlook and other apps with square photo format), as well as 1 advantageous special format.
For use on the Internet, you also get all 4 formats in compressed version. This means that the data volume of the files is significantly reduced and the image quality is still maintained as high as possible, which is advantageous for Internet use due to shortened loading times.

The omitting of the blanks would not cost much in terms of cost technology, but the application possibilities clearly reduce. Through optimized STARMAZING® production processes, we can provide you the optimized additional formats at no extra cost as part of your processing order to maximize your price-performance ratio.

We are pleased about your message

We answer every day until 10.00pm usually the same day (CET).

+49 2166 - 9400 174
Info@STARMAZING.com

Facts about STARMAZING®

We transform your normal profile image into a real eye-catcher. Choosing the right background for an application photo or profile picture on LinkedIn is a critical factor getting more attention.

You think our service is not cool? Try to find an appropriate background for your profile picture yourself and you'll see how hard this actually is!

STARMAZING® is the best choice for profile picture editing and highend retouching.
Super Service und die Bilder sind wirklich gut geworden. Bin sehr zufrieden!
Sarah Becker
Sarah Becker
12:49 31 Aug 17
Sehr netter Kontakt. Mit dem gelieferten Produkt, bin ich ebenfalls sehr zufrieden.
F. S.
F. S.
15:51 29 Jul 17
Meine Erwartungen wurden wirklich übertroffen. Die Abwicklung war sehr professionell und verlief reibungslos. Ich bin sehr glücklich über das Ergebnis und kann Starmazing uneingeschränkt weiterempfehlen.
Christian Serrano
Christian Serrano
17:25 15 Mar 17
Modernste Technik mit Geschick vereint. Das garantiert beste Qualität.
Thomas Schlueschen
Thomas Schlueschen
20:52 18 Jul 17
Bin sehr zufrieden und kann den Service jedem empfehlen, der professionelle Fotos benötigt.
Christina Georgsson
Christina Georgsson
17:10 20 Jul 17
Frau Nicklaus hat mal wieder gezaubert. Fotos werden geschickt aufgewertet, ohne dass man es sieht. Völlig natürliches Ergebnis. Ich bin - mal wieder - begeistert und wunschlos glücklich. Nicht nur für Business-Fotos eine gute Adresse. Danke :)
Cécile Lecaux
Cécile Lecaux
10:56 17 Sep 19
Super Bewerbungsfoto und Vorlagenmappe, ebenso die Kommunikation mit dem Unternehmen, kann ich nur Empfehlen und jederzeit gerne wieder.
Jörg Norek
Jörg Norek
09:46 05 Jan 20
Das lief wirklich absolut einwandfrei und professionell ab, vor allem auch mit einer super freundlichen Beratung und einem perfekten Service. Vielen Dank.
transworkXX transworkXX
transworkXX transworkXX
10:11 16 Aug 19
Ich bin sehr zufrieden mit der Dienstleistung. Mir gefaellt neben dem sehr gut bearbeitetem Bild vor allem die persoenliche Note. Fragen und Wuensche sind bei der durchgehenden Kommunikation immer moeglich und man merkt, dass dort nicht nur ein Computer antwortet.Das Bild wurde mit ruhigen Toenen an meinen Hautton angepasst, wobei meine Branche ebenfalls mit einbezogen wurde.
Laura Schauf
Laura Schauf
17:21 16 Jan 19
Ich bin begeistert, sehr natürlich optimiert. Ich kann nur sagen, toll!
Monica Bachmann
Monica Bachmann
18:17 24 Oct 18
Die professionelle Fotoretusche von STARMAZING hat meinem Bewerbungsfoto vom Fotografen den Rest von "Leben" eingehaucht, den das Bild zuerst vermissen ließ. Dabei wurde auch die Branche und Position berücksichtigt. Am Ende stand nach wenigen Tagen ein absolut authentisches und professionell überarbeitetes Bild, das alle Wünsche und Anregungen in sich vereinte und mit dem ich persönlich absolut zufrieden bin. Die Kommunikation war stets freundlich und man wurde über alle Schritte informiert. Ich würde meine Bilder hier jederzeit wieder bearbeiten lassen. Vielen Dank!
Marcel Eckert
Marcel Eckert
16:20 06 Jul 18
Its always a pleasure working with Lidia and her team - great service. Can highly recommend for every fast-growing team which wants colleagues to have pictures looking as they were shot on one day.
Markus Holzmüller
Markus Holzmüller
22:44 18 Aug 20
Super Service - sehr schnell sogar am Sonntag!!! Sehr gute professionelle Qualität: Mein selbstgemachtes und dann von Starmazing retuschiertes Foto ist besser als all jene, die ich vorher im Fotostudio habe machen lassen. Gerne wieder.
Olaf Roemer
Olaf Roemer
16:35 01 Aug 21
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